Verlein will accept returns on items in their original condition within 14 days of receipt of your order. Returned items must include the original box, dust bags with original tags attached. Items with any sign of wear, or without the original packaging, will not be accepted and will be returned to you.
At this time we are not processing exchanges. If you would like to exchange your item, please return your original item and then purchase the new item separately.
If you would like to make a return, please e-mail firstname.lastname@example.org with your request and original order number.
Refunds will be paid back in the method of the original payment.
Original shipping costs if any, will not be refunded. If your original order was shipped to a destination within the EU, VAT will be refunded. If your original order was shipped to a destination outside the EU, then any additional customers duties or import taxes will not be refunded.